Is this Sercotel Ayala Bilbao pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sercotel Ayala Bilbao have a swimming pool?

No, this Sercotel Ayala Bilbao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala Bilbao?

Best-rates for the Sercotel Ayala Bilbao starts from $80 per night with includes TV, Wheelchair Accessible, Business Services, Bedding/Linens, Entertainment, Accessibility, Bar, Internet, Kitchen, Air Conditioner, Security/Safety, Fireplace/Heating, Guest Services, Breakfast, Wellness Facilities, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sercotel Ayala Bilbao a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala Bilbao wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala Bilbao is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala Bilbao?

Based on the information reported by the owner or manager, the Sercotel Ayala Bilbao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala Bilbao?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sercotel Ayala Bilbao | Hotel in Bilbao

| 9.2 (522 Reviews) | 1 Bathroom

Bilbao City Centre Hotel | Sercotel Ayala Bilbao

Hotel in Bilbao City Centre, Bilbao

Adults-only hotel with a 24-hour front desk connected to a shopping center in Bilbao
This smoke-free hotel features a microwave in a common area, a meeting room, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Ayala Bilbao offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Guest Services

Entertainment

Breakfast

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Toothbrush and toothpaste

Bidet

Hair dryer

Private bathroom

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Bed sheets

Down comforter

Desk

Individually furnished

Desk chair

Phone

Iron/ironing board (on request)

Laptop-friendly workspace

Safe

Soundproofing

Individually decorated

Breakfast

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 20 per person

Minibar

Parking

Height restrictions apply for onsite parking

24-hour offsite parking (EUR 20 per day); discounts available

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Elevator

Braille signage

Wheelchair-accessible public washroom

Well-lit path to entrance

Wheelchair-accessible registration desk height (inches): 30

Wheelchair-accessible registration desk

Elevator door width (inches): 31

Stair-free path to entrance

Activities

Health/beauty spa

Casino

Entertainment

50-inch flat-screen TV

Digital channels

General

Meeting room

Coworking space

Vending machine

Elevator

Front-desk safe

Library

Reception hall

French

Spanish

English

TV in lobby

Smoke-free property

Communal living room

Shared microwave

Fireplace in lobby

Guest Services

Laundry facilities

Soundproofed rooms

Luggage storage

24-hour front desk

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:30 pm; check-in end time: anytime early check-in subject to availability

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 20 per person nearby parking fee: eur 20 per day(492 ft away; open 24 hours) pet fee: eur 25 per pet, per day service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 25 per pet, per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Louise

Nov 30, 2025 08:16:27 PM

Review Score: 8

Summary: Very accommodating and helpful comfortable bed and good location

See All Reviews

Room Arrangement

Room Info	Facilities
Basic Room Room Size: 151 square feet m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Shower only, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Classic Double Room Room Size: 226 square feet m² 1 Double Bed	General Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Bathroom emergency pull cord, Transfer shower, Bathtub or shower, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Junior Suite Room Size: 409 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Bathtub only, Bed count minimum 2, Bed count maximum 2
Classic Twin Room Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Shower only, Bed count minimum 2, Bed count maximum 2
Superior Room Room Size: 312 square feet m² 2 Twin Bed and Double Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square meters - 29, Bathtub or shower, Square feet - 312, Bed count minimum 2, Bed count maximum 2