Is this Santa Cruz do Douro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Cruz do Douro hotel?

Check-in time for Santa Cruz do Douro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Cruz do Douro hotel have a swimming pool?

Yes, this Santa Cruz do Douro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Cruz do Douro hotel?

Best-rates for the Santa Cruz do Douro hotel starts from $126 per night with includes Balcony/Terrace, Restaurant, Bar, Parking, Wheelchair Accessible, Entertainment, Breakfast, Internet, Laundry, Bedding/Linens, Wellness Facilities, Accessibility, Security/Safety, Fireplace/Heating, Toiletries, Guest Services, Air Conditioner, Pool, Child Friendly, Business Services, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Cruz do Douro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Cruz do Douro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Cruz do Douro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Cruz do Douro hotel?

Based on the information reported by the owner or manager, the Santa Cruz do Douro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Cruz do Douro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Douro Palace Hotel Resort and Spa | Hotel in Baiao

| 8.8 (261 Reviews) | 1 Bathroom

Santa Cruz do Douro Hotel | Douro Palace Hotel Resort and Spa

Hotel in Santa Cruz do Douro, Baiao

Riverfront hotel with a full-service spa and free breakfast
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a sauna, and a rooftop terrace are onsite.
Douro Palace Hotel Resort and Spa offers 60 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Shower/tub combination

Bidet

Towels

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Bed sheets

Soundproofing

Slippers

Desk

Safe

Phone

Breakfast

24-hour room service

1 poolside bar and 1 bar

Free buffet breakfast available daily 8:00 AM–10:30 AM

1 restaurant

Free bottled water

Minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Limited onsite parking

Airport shuttle on request

Onsite parking options include a carport

Train station pick-up shuttle (surcharge)

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible path of travel

Elevator

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Bathroom emergency pull cord

Wheelchair-accessible parking

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Activities

Bicycle rentals

Fishing

Hiking/biking trails

Boat tours

Seasonal outdoor pool

Full-service spa

Sauna

Children's pool

Entertainment

Cable channels

LCD TV

General

Business center

Meeting rooms

Free newspapers in lobby

Elevator

Front-desk safe

Banquet hall

Spanish

English

Portuguese

French

Smoke-free property

Fireplace in lobby

Guest Services

Children's pool

Free babysitting

Seasonal outdoor pool

Laundry facilities

Free supervised childcare

Soundproofed rooms

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

Picnic area

Rooftop terrace

Pool umbrellas

Balcony

Spa

Turkish bath/hammam

Sauna

Body treatments

Couples treatment room(s)

Massages

Body wraps

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for eur 45.0 per night.

Payment Policy

Airport shuttle fee: eur 100 per vehicle (one way) pet fee: eur 25 per pet, per stay service animals are exempt from fees rollaway bed fee: eur 45.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 25 per pet, per stay service animals are welcome, and are exempt from fees

A swimming cap is mandatory in all indoor swimming pools. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 3997 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Joel

Oct 9, 2025 10:43:54 PM

Review Score: 8

Summary: Unfortunately, there is no spa in this hotel. Hotel very calm and confortable, but extremly difficult to access by car.

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room, River View Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, River view, Square meters - 25, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Double Room, Garden View Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, Garden view, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Twin Room, Garden View Room Size: 269 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, Garden view, Wardrobe or closet, Square meters - 25, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Twin Room, River View Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Rollaway/extra beds (free), Number of bedrooms - 0, River view, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds